🔹 LEGAL NOTICE

Website: https://hamradiosupport.com
Commercial Name: GMB DIGITAL MEDIA
Registered Company: Dígitos & Patronos, Unipessoal Lda
Registered Office:
Praceta Dulce de Montalvo, Bloco 1, 5º Esquerdo Frente
4750-283 Barcelos, PORTUGAL
VAT Number: PT 518372472
Hosting Provider: Hostinger International Ltd.
Website: https://www.hostinger.com

🔹 CONTACT

For any legal, privacy or service inquiry related to https://hamradiosupport.com, please contact us at:
📧 radiohamhelp@gmail.com

🔐 PRIVACY POLICY

We value your privacy and are committed to protecting your personal information when using hamradiosupport.com.

What we collect:

  • Identity data (name, email address)
  • Technical data (IP address, device, browser)
  • Purchase and booking details (if applicable)

Why we collect it:

  • To provide and deliver services
  • To communicate with you
  • For analytics and website improvement
  • To meet legal and contractual obligations

Your GDPR rights:

  • Access, correct, delete your personal data
  • Object to or limit processing
  • Request data portability
    To exercise these rights, email us at radiohamhelp@gmail.com

We do not sell your data. Some trusted third parties (e.g. payment processors, analytics tools) may access limited information under strict confidentiality.

🍪 COOKIE POLICY (EU)

This website, hamradiosupport.com, uses cookies to:

  • Enable core functionalities (login, shopping cart, booking, etc.)
  • Collect analytics (e.g. via Google Analytics)
  • Store user preferences

When visiting the site for the first time, a cookie banner allows you to accept or customize your preferences. You may adjust or delete cookies at any time via your browser settings.

Types of cookies used:

  • Essential (non-optional)
  • Analytics
  • Preferences
  • Session cookies

📃 TERMS OF SERVICE

By using hamradiosupport.com, booking a service or purchasing a product, you agree to the following terms:

1. Services provided:
We offer digital and remote services for ham radio operators, including software installation, profile creation, graphic design, and technical support.

2. Availability:
All services are subject to availability and are provided on a best-effort basis. We reserve the right to refuse or cancel a booking at our discretion.

3. Payment:
Payments must be made in advance or as agreed. No refunds will be issued after service delivery unless otherwise stated.

4. Delivery:
Services are generally delivered remotely via email, download, or remote tools (TeamViewer/RustDesk). Delivery times may vary depending on the service.

5. Responsibility:
While we strive to offer professional-quality work, the final responsibility for the use and configuration of any downloaded software or installed tool remains with the user.

6. Modifications:
We reserve the right to modify or update these terms at any time. Continued use of hamradiosupport.com implies acceptance of any future changes.

✅ This legal page applies specifically to the website https://hamradiosupport.com and complies with EU General Data Protection Regulation (GDPR), ePrivacy Directive, and online service regulations.